Legal Policies
Welcome to Overflow Coaching. Overflow Coaching, operated by Jill White as a sole proprietorship doing business as (“DBA”) Overflow Coaching in the State of Texas (“Overflow Coaching,” “we,” “our,” or “us”), operates the website https://overflowcoaching.co and related services.
This page sets out our Privacy Policy, Cookies Policy, and Terms & Conditions. By using our Site or Services, you agree to the policies outlined below.
Privacy Policy
Effective Date: April 2, 2025
Overflow Coaching, operated by Jill White as a sole proprietorship doing business as (“DBA”) Overflow Coaching in the State of Texas (“Overflow Coaching,” “we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website (https://overflowcoaching.co) and related services.
By using our Site, you consent to the practices described in this Privacy Policy.
- Information We Collect
We may collect personal information that you voluntarily provide, such as:
- Name, email address, phone number, and billing information.
- Demographic details such as location and preferences.
- Information submitted when registering for courses, booking calls, subscribing to newsletters, or making purchases.
- Technical information such as IP address, browser type, and usage data.
We may also collect information through cookies, analytics tools, and third-party integrations (see our Cookie Policy).
- How We Use Your Information
We use collected information to:
- Deliver and improve our programs, courses, and services.
- Process payments and provide customer support.
- Send newsletters, program updates, and promotional materials.
- Conduct surveys and collect feedback.
- Comply with legal obligations.
- Sharing Your Information
We may share information with trusted third-party service providers who help us operate our business (such as payment processors, email
providers, and analytics tools). These providers have limited access and may use information only to perform services on our behalf.
We may also disclose information if required by law, in response to legal requests, or to protect our rights, property, or safety.
- Data Retention
We retain your information for as long as necessary to provide services, comply with legal obligations, and resolve disputes.
- Security
We implement reasonable technical and organizational measures to protect your information. However, no system is completely secure, and we
cannot guarantee the security of data transmitted online.
- Your Choices
You can:
- Opt out of promotional emails at any time.
- Adjust your browser settings to refuse cookies (see our Cookie Policy for details).
- Request access, correction, or deletion of your personal information by contacting us at [email protected].
- International Use
If you access our Site from outside the United States, you consent to the transfer and storage of your data in the United States.
- Children’s Privacy
Our Site and Services are not directed to children under 18. We do not knowingly collect information from children. If we discover such
information, we will delete it promptly.
- Disclaimer
The material on our Site is provided for general informational and educational purposes only. Overflow Coaching provides faith-based coaching
and personal development services. We are not licensed medical, psychological, legal, or financial professionals, and nothing on this site or in
our Services should be construed as professional advice in those areas.
You acknowledge that any personal transformation or results depend entirely on your own effort, participation, and commitment. Overflow
Coaching makes no guarantees regarding individual outcomes, and we are not responsible or liable for any decisions, actions, or results you
choose to pursue based on the information or Services provided.
Given that the internet uses an open system, we cannot warrant that the site and downloads reach you virus-free. You must take all appropriate
precautions for your own safety.
- Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be effective upon posting to this page.
- Contact
If you have questions about this Privacy Policy or your personal data, please contact us at: [email protected]
Cookie Policy
Effective: April 02, 2025
Overflow Coaching uses cookies on https://overflowcoaching.co and affiliated websites (collectively the “Site”).
Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we partner with may use cookies on the Site, and your choices regarding cookies. Please read this Cookies Policy in conjunction with our Privacy Policy, which sets out additional details on how we use personal data and your various rights.
What are cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. It also allows the Site or a third-party to recognize you and make your next visit easier and the Site more useful to you. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Essentially, cookies are a user’s identification card for the Overflow Coaching servers. Web beacons are small graphic files linked to our servers that allow us to track your use of our Site and related functionalities. Cookies and web beacons allow Overflow Coaching to serve you better and more efficiently, and to personalize your experience on our Site.
If you do not agree with our use of cookies, then you should either not use this site, or you should delete our cookies once you have visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.
If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.
How Overflow Coaching uses cookies
When you use and access the Site, we may place a number of cookies files in your web browser.
Overflow Coaching uses or may use cookies and/or web beacons to help us determine and identify repeat visitors, the type of content and sites to which a user of our Site links, the length of time each user spends at any particular area of our Site, and the specific functionalities that users choose to use. To the extent that cookies data constitutes personal data, we process such data on the basis of your consent.
Cookies can be “persistent” or “session” cookies.
We use both session and persistent cookies on the Site and we use different types of cookies to run the Site:
- Essential cookies. Necessary for the operation of the Site. We may use essential cookies to authenticate users, prevent fraudulent use of user accounts, or offer Site features.
- Analytical / Performance cookies. Allow us to recognize and count the number of visitors and see how visitors move around the Site when using it. This helps us improve the way the Site works.
- Functionality cookies. Used to recognise you when you return to the Site. This enables us to personalise our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
- Targeting cookies. Record your visit to the Site, the pages you have visited, and the links you have followed. We will use this information to make the Site and the more relevant to your interests. We may also share this information with third parties for this purpose.
Third-party cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Site and refine marketing efforts.
- Tracking cookies. Follow on-site behavior and tie it to other metrics allowing better understanding of usage habits.
- Optimization cookies. Allow real-time tracking of user conversion from different marketing channels to evaluate their effectiveness.
- Partner cookies. Provide marketing conversion metrics to our partners so they can optimize their paid marketing efforts.
- Google Analytics – we use this to understand how Overflow Coaching is being used in order to improve the user experience. Your user data is all anonymous. You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html
- Facebook Advertising: We use Facebook advertising conversion tracking and retargeting pixels, which allows us to collect or receive information from your website and elsewhere on the internet and use that information to provide measurement services and target advertising.
What are your choices regarding cookies
If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use some or all of the features we offer. You may not be able to log in, store your preferences, and some of our pages might not display properly.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer’s website.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
We are planning to enhance our cookie tool to allow users to more easily change their cookie settings after their initial choice.
Terms & Conditions
Effective Date: April 2, 2025
Welcome to Overflow Coaching. Overflow Coaching, operated by Jill White as a sole proprietorship doing business as (“DBA”) Overflow Coaching in the State of Texas (“Overflow Coaching,” “we,” “our,” or “us”), operates the website https://overflowcoaching.co and related services.
These Terms & Conditions (“Terms”) govern your use of our website and participation in our coaching programs, online courses, and digital resources (“Services”). By accessing or using our Site or Services, you agree to these Terms. If you do not agree, please do not use our Site or Services.
- Use of Site and Services
- You must be at least 18 years old to use our Services.
- You agree not to misuse the Site, attempt unauthorized access, or use our materials for unlawful purposes.
- We reserve the right to suspend or terminate access to anyone who violates these Terms.
- Intellectual Property
- All content on this Site and within our Services (including logos, text, images, videos, coaching materials, and course content) is the property of Overflow Coaching and protected by copyright and trademark law.
- You may not copy, reproduce, distribute, or resell our content without written permission.
- You may use program materials for your personal growth only.
- Payments and Refunds
- All fees for coaching programs, courses, and digital products must be paid in full or through agreed payment plans.
- Unless otherwise stated in writing at the time of purchase, all sales are final.
- If payment plans are offered, you are responsible for completing all payments. Missed or failed payments may result in suspension of access to Services.
Participation-Based Refund Policy
Refund requests are considered only within the first 30% of a program’s duration and must be supported by evidence of full participation. This includes completing assignments, attending sessions, and demonstrating sincere effort. Beyond this period, all sales are final. Overflow Coaching reserves the right to extend grace in extraordinary circumstances, but refunds are not guaranteed.
- Coaching Disclaimer
- Overflow Coaching provides educational, faith-based personal development services. We are not licensed medical, psychological, financial, or legal professionals, and our Services do not replace the care of such professionals.
- Nothing on this Site or in our Services should be construed as medical advice, mental health counseling, legal advice, or financial guidance.
- You understand and agree that your results are entirely dependent on your own effort, commitment, and participation. We do not guarantee any specific outcomes.
- By engaging in our programs, you accept full responsibility for your decisions, actions, and results, and you agree that Overflow Coaching cannot be held liable for your personal outcomes.
- Limitation of Liability
- To the fullest extent allowed by law, Overflow Coaching is not liable for any damages, losses, or outcomes arising from use of the Site or Services.
- We do not guarantee that the Site will always be available, error-free, or secure.
- Third-Party Links and Tools
- Our Site may include links to third-party websites or tools. We are not responsible for their content, policies, or practices.
- Your use of third-party sites is at your own risk.
- Termination of Access
- We reserve the right to deny, suspend, or terminate your access to the Site or Services at our sole discretion if you violate these Terms or engage in inappropriate conduct.
- Governing Law
- These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles.
- Changes to Terms
- We may update these Terms from time to time. Updates will be effective immediately upon posting on this page. Continued use of our Site or Services means you accept the updated Terms.
- Contact
- If you have any questions about these Terms, please contact us at: [email protected]
